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Workplace Health, Safety and Compensation Commission Review Division (WHSCRD)


Advanced Education, Skills and Labour


Section 22 of the Workplace Health, Safety and Compensation Act


Chief Review Commissioner is remunerated pursuant to OC2013-028. The Full-time Review Commissioner is remunerated pursuant to OC2015-129. Part-time Review Commissioners are paid an annual stipend of $4,000 and a per case fee of $750.


The Workplace Health, Safety and Compensation Review Division (WHSCRD) is an independent, quasi-judicial body that considers appeals arising from decisions of WorkplaceNL. The appeals process for clients of WorkplaceNL is vital to the overall service provided to employers and to workers who sustain workplace injuries in Newfoundland and Labrador. It is the final level of appeal within the workers’ compensation system. 

The WHSCRD occupies an important jurisprudential role and performs a significant diversionary function in determining matters which would otherwise be heard by the Courts, placing an expectation on the review commissioner to produce written decisions that are comprehensive, unbiased, well-reasoned and complete and meet a quasi-judicial standard. Appointees to the review commissioner panel must be unbiased and must be perceived as unbiased.


Section 22 of the Workplace Health Safety and Compensation Act (Act) provides that the Lieutenant-Governor in Council, on the recommendation of the Minister, appoint to the review division a panel of persons to act as review commissioners. 

The panel of review commissioners cannot exceed seven members, one of which is appointed by the Lieutenant-Governor in Council as the Chief Review Commissioner.   Presently, the Chief Review Commissioner is a full-time salaried position on the executive pay scale and also serves as the organization’s CEO with related administrative responsibilities.  Another full-time review commissioner has been approved on an annual contract and the remaining five positions are part-time review commissioners. 

All review commissioners report to the Chief Review Commissioner who reports directly to the Minister responsible for WorkplaceNL. 

Though not required, ideally, the panel of review commissioners should reflect the gender and regional representation of the Province’s population.

Competency Profile:

Each review commissioner acts independently. Therefore, each review commissioner must possess the same minimum competencies as identified below:

  • superior analytical and problem solving skills
  • exceptional writing, reasoning and verbal communication skill;
  • sound understanding of administrative proceedings;
  • in-depth understanding of and ability to interpret and apply legislation, related regulations and policies;  
  • practical understanding of administrative law, the concepts of natural justice;
  • knowledge and understanding of WorkplaceNL, WHSCRD and respective functional structures and mandates;
  • organizational skills and abilities to manage a challenging and diverse workload;
  • ability to meet performance expectations and goals and superior time management;
  • ability to work both independently and in cooperation with internal and external stakeholders, while maintaining confidentiality and standards of conduct;
  • attention to detail, the ability to diffuse potentially challenging situations effectively;
  • ability to apply sound judgment to fairly assess cases involving issues regarding conflicting verbal and/or written evidence;
  • ability to assess credibility; and
  • proficiency in Microsoft Office applications.


Candidates for review commissioner appointments should demonstrate the competencies identified above as well as the following qualifications: 

  • experience in the interpretation and application of legislation or policy in a quasi-judicial setting;
  • experience in tribunal, arbitral and/or panel environment;
  • experience and expertise in interpreting and applying legislation;
  • exposure to labour and employment, human rights or occupational health and safety law and/or experience in case file administration/management;
  • related post-secondary education; and
  • ability to travel to hearings throughout the Province; and
  • proficiency in Microsoft Office applications.

Time Commitments:

Part-time review commissioners should be available to attend an eight day training program immediately following the appointment. Pending training completion, each review commissioner should also be available to hear three to five cases per month. Each oral hearing requires approximately two hours. In preparation for each hearing, a review commissioner can expect to spend two or three hours to review each claim file which contains an average of 500 pages but may contain over 2,000 pages. Following a hearing, a review commissioner can expect to spend eight to ten hours to draft, edit and finalize a decision. Some travel may also be required.


According to the Act, a review commissioner shall hold office during good behaviour for a term that the Lieutenant-Governor in Council may establish. Currently, the terms of appointments are as follows:

  • Chief Review Commissioner appointed for an indeterminate period
  • Full-time review commissioner appointed on a term contract
  • Part-time review commissioners are appointed for a three year term

Vacancy Profile:

The Panel of Review Commissioners is seeking to fill one vacancy for a part-time Review Commissioner for the Workplace Health, Safety and Compensation Review Division.  Expressions of interest are being sought from individuals who possess the background, experience and skill-set identified in the board profile above and who can bring unique perspectives to the table. Consideration will also be given to a variety of demographic factors to ensure the board is representative of the population they serve.

The role of a Review Commissioner is both unique and challenging as it must balance the interests of the appellant parties against the requirements of the Workplace Health, Safety and Compensation Act, (Act) while reviewing decisions of WorkplaceNL.  Reporting to the Chief Review Commissioner, a Review Commissioner acts as an independent, appellate-level adjudicator and works within a demanding quasi-judicial environment.

S/he is responsible for conducting hearings to review Request for Review applications, claim files and decisions of the WorkplaceNL to ensure the decisions are compliant with the Act and policies of WorkplaceNL.  Appeals often involve novel, complex and contentious issues (e.g. occupational disease, medical claims, return to work disputes, employer objections, etc.) S/he will preside over and control the forum for appeal hearings, ensuring a fair process for all hearing participants while maintaining integrity in the appeal process. 

The role of Review Commissioner requires detailed analysis of comprehensive and voluminous claim documentation, the competing views presented by the parties in the adjudication of compensation issues and the preparation of written, well-reasoned decisions presented in a judicial format. This also requires the identification and application of the relevant law and policies to the issues in the appeal.  A Review Commissioner is required to act impartially and render decisions based on individual merits of the case(s), within the framework of the Act.  Review Commissioners are supported by the staff of the Review Division which consists of Legal Counsel, Manager of Operations, Appeals Officer and administrative support.

Current Members:
NameTitleAppointment TypeAppointment Date (yyyy/mm/dd)Expiry Date (yyyy/mm/dd)
Dunford, Ms. HeatherFull-time Review CommissionerLieutenant Governor in Council2019-03-042024-03-03
Hickey, Mr. ShaneFull-time Review CommissionerLieutenant Governor in Council2019-01-072024-01-06
Hickey, Ms. Marlene Chief Review CommissionerLieutenant Governor in Council2013-02-18
Hollett, Ms. SuzanneFull-time Review CommissionerLieutenant Governor in Council2019-01-082024-01-07
Kipnis, Mr. EvanPart-Time Review CommissionerLieutenant Governor in Council2016-12-132019-12-12
VacantPart-time Review CommissionerLieutenant Governor in CouncilNot Applicable

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