The Consumer Advocate may be appointed by the Lieutenant-Governor in Council to represent the interests of electrical services customers in matters brought before the Board of Commissioners of Public Utilities pursuant to the Public Utilities Act. The Consumer Advocate may also be appointed to represent the interests of automobile insureds pursuant to the Automobile Insurance Act and the Insurance Companies Act.
In accordance with section 117 (1) of the Public Utilities Act, the Lieutenant-Governor in Council may appoint a consumer advocate under this Act upon those terms and conditions that the Lieutenant-Governor in Council may determine. The Consumer Advocate may also be appointed in accordance with section 61 of the Automobile Insurance Act and section 3.1(8) of the Insurance Companies Act for the purposes of matters before the Board of Commissioners of Public Utilities under those statutes.
The Consumer Advocate encompasses both insurance and public utility matters. The following competencies are preferred:
The required Competencies and Qualifications as listed above would normally be acquired through the completion of a law degree and experience practicing in a relevant field of law. Candidates with an equivalent combination of education and experience will be considered.
The monthly demands of this role fluctuate throughout the year and vary depending upon the quantity and complexity of the regulatory matters in which the Consumer Advocate is involved. Furthermore, in proceedings of the Board of Commissioners of Public Utilities that lead to public hearings, the time commitment for preparation and attendance at hearings can be extensive.
The Consumer Advocate may be appointed in relation to specific matters before the Board of Commissioners of Public Utilities, as well as on an annual basis to represent the interests of electrical services customers, automobile insureds and other members of the public in accordance with relevant legislation.